Organisational Development
Operating with senior managers in an organisation, we will work to provide coherent, integrated, long-lasting approaches aimed at maximising the potential of individuals to deliver exceptional business goals.
- Mission/Vision/Values definition:
Through a structured approach, we will help you define and align your organisation's primary business objectives; of what it wants to achieve, and how it can achieve it, ensuring everyone is aligned in their actions and outputs to achieving this objective.
- Organisation Surveys:
Gaining feedback on how the organisation is performing and how it is feeling is invaluable information. Surveys of stakeholders will help you gain insight into what is working and what is not within your organisation. This data can then be used to help define departmental/team development strategies.
- Performance Management Systems:
The backbone of any performance based culture. We can help research, design and implement business focused Performance Management Systems that will meet and support the needs of your business priorities.
- Culture Change/Realignment Programmes:
We can support and advise senior management on the process of developing their organisation and aid with the critical aspect of taking a strategy and converting it into results, through ensuring implementation takes place.
- Competency Frameworks:
We will research, design and help your organisation apply an organisational competency framework to assist in developing behaviours consistent with your organisational culture.
- Development Planning:
Working with the internal training group, we can help define training strategy. This will ensure the implementation of development plans in an organisation that are realistic, easy to access and aligned to the business needs and ensuring that they are integrated with existing processes.
- Team Development:
Working with defined teams at board, senior management and departmental level, to ensure effective delivery of business objectives is an area of expertise for us. Cultural development is also supported through this important aspect of teamwork.
Management Development
A critical aspect for any organisation is the performance of its management population. Ensuring fully effective performance of this group is a fundamental requirement to achieve business excellence. We have significant experience in designing extended programmes to raise the capability of managers in their role, as well as preparing them as part of any succession planning process.
Our philosophy is to work closely with the in-house training team to ensure any intervention is aligned to the business requirements and achieves maximum return on investment.
- Leadership Courses – Aimed at pragmatic approaches to ensuring effective leadership behaviours that can be modelled by the organisation. "Soldiers watch what their generals do" – Colin Powell.
- Coaching – 1:1 sessions with key managers identified as benefiting from additional support to speed up their development or to aid their thinking.
- Teambuilding – Both across management teams and within a manager's team, effective teamwork is essential to maximise the use of resources to achieve departmental goals and support the organisational culture. In ever more complicated organisational structures, effective teamwork is even more important.
- Managing Change – Workshops are constructed to help managers understand the impact of change on them and their teams and how to effectively manage the change process.
- General Management Skills – Both good leadership and good management is needed to ensure organisational success. Basic management skills are the bedrock on which good leadership transcends into action. Programmes can be developed to meet the individual needs of your business, to include such aspects as communication skills, coaching skills, appraisal skills and meeting management.
Trainer Development
To maximise the presence of an internal training department, it is a must that there are clear strategies for training and that every trainer is highly skilled and has the appropriate knowledge of their profession. We can help to raise the internal capability of your Training Department.
- Training Strategies – Using our experience, we can work with your teams to ensure an aligned training strategy to maximise investment and add value to the business.
- Training Manager Development – Specific development plans can be created to ensure the training manager is successful in their role
- Basic/Advanced Training Skills – Whether recruiting new trainers or developing existing people, we can design programmes to push the thinking of the training department to ensure the effective delivery of any internal programme.
- Field Trainers – Coaching and motivational skills are critical for this role. We have a wealth of experience in this area, from the development of the role, through recruiting to training them for success.
- Facilitation/Consultation skills for Trainers – Much more than presentation skills, these programmes take the individual to another level in ensuring training messages are put across.
General Programmes
Most areas of your development and training can be met through the use of BacklyBlack. The course list would be too diverse to list; below is an example of our capability:
- Selling Skills
- Presenting for Success
- Myers Briggs Type Indicator – Team Development
- Belbin Team Roles
- Personal Motivation
- Influencing with Integrity
- Time Management
- Project Management
- Tackling Performance Issues
- Situational Leadership
- Neuro-linguistic Programming